Infinity empowers businesses to sell more, streamline operational processes, and optimise marketing budgets. It is a cloud-based call intelligence platform, and an integral part of the technology stack for marketing, sales, and contact centres.
Available in over 75 countries, Infinity`s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer's journey.
Incorporating the most advanced Universal Analytics integration available, Infinity will send phone call data into Google Analytics as well as custom dimensions about the call, such as call length, call rating or your own custom dimensions passed through from your website.
If you want to know what a caller is interested in when you answer the phone, the 'Infinity Caller Insight App' makes this possible by providing real time information about incoming callers.