2023 Winners

Thank you to everyone who attend last year's awards. 

Champions of Digital

These awards are looking for travel firms and technology suppliers or agencies that excel in key areas of the digital economy. We’re looking for examples of best practice and success in customer experience, content, design, mobile and use of data that demonstrates the best creativity and flair in the travel sector.

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Champions of Content

This award seeks to honour travel firms and/or digital agencies which put good quality content at the heart of their strategy to inspire customers throughout their dreaming, booking and experiencing journey. We’re looking for original and creative use of written, visual and audio content whether professionally produced or user-generated or both. Particular notice will be taken of advances and innovations made within the last 12 months.

Girl about the Globe

Champions of Customer Experience

This award is given to the technology provider or in-house technology team responsible for the best example of design and functionality developed to address customer requirements and enhance their digital experience. Judges will be looking for a combination of outstanding aesthetics and simple usability to make the experience as relevant and personalised as possible. Particular notice will be taken of advances and innovations made within the last 12 months.

Audley Travel

Champions of Data

This award is given to the technology company or in-house technology team judged to have used modern technologies to make the most intelligent and successful use of data in its business to tailor the offering to their target market. Judges will be looking for innovative techniques in both the collation and analysis of data and for success in exploiting the insights it offers, while keeping within data protection regulations and ensuring consumer confidentiality. Particular notice will be taken of advances and innovations made within the last 12 months.

Beyond

Champions of Design

This award seeks to honour travel firms and/or digital agencies which focus on aesthetics and design. We’re looking for original and creative use of latest web design techniques and use of rich content to create something that truly reflects the vibrant and exciting product that the travel industry specialises in. Particular notice will be taken of advances and innovations made within the last 12 months.

TripMapper

Champions of Mobile

This award is given to a technology provider or in-house technology team within an organisation which has developed or launched a leading mobile app or service during the entry period. We’ll be looking for entries that show innovation in this increasingly crucial channel that demonstrate successful execution of a pre-defined, strategic approach to providing goods and/or services via mobile.

loveholidays

Marketing Awards

This category of awards is open to marketing campaigns in a range of disciplines. We’re looking for best practice in the sector whether it’s agencies running campaigns on behalf of clients, the work of in-house teams or a mixture of both. Judges will take into account the overall efficacy of campaigns on brand sentiment and customer engagement. Our final shortlist of contenders will be invited to pitch their entry in person to the judges before the winner is decided.

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Best Content Marketing Campaign

This award is looking for the entry that demonstrates the most creative and advanced use of content to have the biggest impact among consumers. This could be content tailored for organic or paid search or online display, content for visual platforms, or audio content for podcasts, and written content. Judges will want to see evidence that investing in quality content is delivering against KPIs. Particular notice will be taken of advances and innovations made within the last 12 months.

Travelport

Best Multi-Media Campaign

This award is given to the agency or travel brand that has excelled in using a wide range of media channels. We’re looking for an integrated campaign that combines more than one or all of the following channels: online display, search engine marketing, influencer marketing, social, mobile, text, retargeting, content and voice. Particular notice will be taken of use of new and emerging media platforms and advances and innovations made within the last 12 months.

Ambassador Cruise Line

Best Social and Influencer Campaign

This award is given to a digital marketing agency and/or travel brand which has excelled using social media channels and influencers to build brand affinity, hone their marketing messages to key target groups and drive loyalty and advocacy. Particular notice will be taken of advances and innovations made within the last 12 months.

Expedia Group

Campaign of the Year

This award is given to the agency or travel brand behind the digital marketing campaign that is considered to have had the biggest impact. We’re looking for something that demonstrates real creativity and flair and has ensured the travel brand has stood out among consumers. Particular notice will be taken of advances and innovations made within the last 12 months.

easyJet holidays

Technology Impact Awards

These awards recognise the impact technology has had in the marketplace in the last year. This could be technology developed by a supplier and deployed through a partner, or partners, or systems developed in-house by a travel company and used directly in its B2C channels.

Best Technology Innovation

This award will be given to a technology provider and/or travel organisation considered to have developed the most innovative software or hardware product for the travel sector. The winning innovation is likely to be new and therefore will be relatively untested in the market, but has gone through proof of concept and is being used in a live, test or pilot environment. Particular notice will be taken of advances and innovations made within the last 12 months.

Travelgenix.io

Best Technology Product

This award will be given to an individual technology product which is considered to have made the biggest impact in the market. This winning product in this category is likely to be already established in the sector but has seen particular growth or impact during the entry period. It could be a traditional software solution, selling/tour operator platform, Software as a Service (SaaS) or plug-in feature or application. Particular notice will be taken of advances and innovations made within the last 12 months.

Joyned

Best Use of Artificial Intelligence

This award is looking for examples of the successful application of emerging Artificial Intelligence technology in the travel sector. This could be to improve back office functions and efficiencies, analysis of data and customer insights for personalisation or to improve product distribution marketing and merchandising. Particular notice will be taken of advances and innovations made within the last 12 months.

Cruisewatch

Disruptor Of The Year

This award is looking for a technological development or platform that is challenging the norms and laying the groundwork for the future direction of technology in the travel sector. We’ll be looking for systems that offer agility, flexibility, and which support brands to be responsive to modern consumer demands. Are you challenging legacy, if so tell us all about it. Particular notice will be taken of advances and innovations made within the last 12 months although contenders will be expected to be relatively early-stage.

Trusted Stays

Technology Supplier Awards

These awards are for B2B travel technology developers and suppliers who specialise in creating systems and digital solutions for companies who operate in the travel sector. Despite challenges of the last year many tech firms have continued to innovate and react to emerging demand from customers. 

Best Large Technology Supplier

This award is given to the large travel technology developer which is considered to have progressed most in its field in the entry period. This might be a legacy multinational which has modernised its offering or a niche supplier which has seen success introducing a new or innovative concept. This category is open to companies with more than 50 employees whether providers of traditional software products, selling/tour operator platforms or Software as a Service (SaaS) or plug-in features and applications.

intuitive

Best Small Technology Supplier

This award is given to the small travel technology developer which is considered to have progressed most in its field in the entry period. This might be a large legacy developer which has modernised its offering or a niche supplier which has seen success introducing a new or innovative concept. This category is open to companies with fewer than 50 employees whether providers of traditional software products, selling/tour operator platforms or Software as a Service (SaaS) or plug-in features and applications.

Travel Ledger

Best Technology Partnership

This award is looking for technology firms that have teamed up to pool their resources and knowhow to provide enhanced solutions for the travel sector. With specialists increasingly working in collaboration today, we want to hear from technology developers that have forged a new partnership to create digital products or services that have met a need among travel clients in the last 12 months.

HotelPORT & GP Solutions

Best Technology Project

The winner of this award will be given to the entry judged to showcase best practice in technology procurement and project management from initial scoping work to implementation. We want to hear from technology firms and clients who have worked collaboratively to achieve their goals on time and within budget on a project that was started or completed during the last 12 months.

Travel Counsellors

Best Technology Team

This award seeks recognise the fact that there are always talented individuals behind every technology. We’re looking for the technology team, whether working for a tech specialist or an in-house team at a travel company or a combination of both, that has excelled in the past 12 months to continue developing and innovating existing technology or on a new project to meet the technological requirements of their clients and/or brand.

minicabit

Trade and Intermediary Awards

This category is all about how the travel industry uses digital to present, promote and retail products to the public. We’re looking for best in breed in sub-sectors whether you are a tour operator selling direct and/or via agents, third party retailers, deals site or other lead generator, or a sector specialist. The winners will be the consumer-facing websites or mobile apps judged to do the best job inspiring, informing and merchandising to consumers.

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Best for Experiences

This award goes to the experiences operator or aggregator that best demonstrates its expertise and success in the tickets and activities sector whether that’s multi-day or shorter tours. Judges will be looking for the website or mobile app that stands out from the crowd in its approach and excels in providing the customer with exactly what they want.

Attraction Tickets

Best for Flying

This award goes to the airline, airport or price comparison site that best demonstrates its expertise and success in the aviation sector. Judges will be looking for the website or mobile app that stands out from the crowd in its approach and excels in providing the customer with exactly what they want.

Vueling

Best for Travel Deals

We’re looking for travel’s stand-out third-party marketing platform regardless of what specific discipline it operates in. Flash sales, database and email marketing, call generation, social networks, closed user group sale sites are all heavily used by travel firms seeking high quality leads, along with the dominant search engines and price comparison sites. So which is the most effective?

Ice Travel Group

Best On The Road

This award goes to the car hire company, transfers or aggregator that best demonstrates its expertise and success in the ground transportation sector. Judges will be looking for the website or mobile app that stands out from the crowd in its approach and excels in providing the customer with exactly what they want.

minicabit

Best Travel Retailer

This award will go to the B2C brand judges to be doing the best job promoting and selling holidays and trips to the general public. Judges will be looking for the website or mobile app that stands out from the crowd in its approach and excels in providing the customer with exactly what they want.

Audley Travel

Special Achievement Awards

This award will go to the travel start-up which has begun operations within the last two to three years and which is judged to have the best chance of establishing itself in the travel industry.

Brand of the Year

This award goes to the travel company judged to have made the most impact on the sector over the last 12 months.

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Audley Travel

Champions of Sustainability

In this special award, we were looking for the brand or technology company that is applying their expertise to helping the travel industry operate more sustainably by reducing its impact on the environment. This could be through technology that makes back-office operations more efficient or that promotes eco-friendly choices or buying decisions among consumer. Particular notice will be taken of advances and innovations made within the last 12 months.

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Red Carnation Hotels

Mastercard B2B Payments Award

Mastercard is thrilled to continue our Headline Sponsorship of the Travolution Awards and to present the Mastercard Award for B2B Payment Innovation. This award recognises the innovations that connect travel merchants, financial institutions and fintechs, and which help to bring consumer itineraries to life. This award recognises the importance of the seamless network of B2B payments that occur between travel buyers, suppliers and financial institutions. The award will honour an innovative payment strategy implemented by a travel agency or other travel merchant, or an enhanced B2B payment product brought to market by a financial institution, or a new solution or an update to an existing solution developed through fintech innovation or partnership. The strategy or product must be ready for live implementation or be no more than two years old.

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Travel Ledger

Rising Brand of the Year

This award goes to the travel company judged to have made the most progress in terms of its impact on the sector and awareness among the public over the last 12 months.

Trending Travel

Rising Star

Our Rising Star of 2023 is an individual under the age of 35 who is judged to have made the biggest impact on their company in the last 12 months. We’re seeking nominations for people who have demonstrated unsurpassed enthusiasm, knowledge and success in their careers to date. The shortlist of contenders will be invited to make their case for why they should be named the Rising Star to our judges and the winner will be revealed on the night.

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Emily Whitehouse, Destinology

Start-up of the Year

This award will go to the travel start-up which has begun operations within the last two to three years and which is judged to have the best chance of establishing itself in the travel industry.

Fairlyne

Travolution Achievement Award

Our most prestigious individual award, this Travolution Achievement Award will be presented to an individual who has had a significant impact on the travel industry so far during their career. The recipient will join the ranks of some of the most influential executives who have played an important role in the evolution of the online travel and technology sector.

Trip.com

Ice Travel Group Awards

The Consumer Awards, sponsored by icelolly.com and TravelSupermarket, are categories which are all voted for by the public, see the shortlisted entries below.

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Best on the Box: TV Campaign of the Year

 

Every possibility under the sun, Eurocamp

Embracing Creativity: Best use of Social

 

On the Beach

Going the Extra Mile: Best for Customer Experience

 

Jet2holidays

Impact Award: Making A Difference

 

TUI

Nation’s Favourite: Most Loved Holiday Company

 

loveholidays

Headline Sponsor

 

Charity